How does a case manager evaluate client progress once services have been set into motion?
How would you describe the four phases of behavior change? (pp. 206¬-208)
According to the textbook, what are the three roles of a helping professional? Briefly explain how each is used.
Why is feedback important when evaluating direct services? Provide an example of feedback.
What are three strategies case managers can use to determine whether a client is ready to terminate services?