Discussion Post: Crucial Conversations
Use the following headings in a single initial response as you address the following topics.
Part 1: The Conversation
o Briefly, describe the conversation and your initial understanding of how it went. (No citations needed)
Part 2: Academic Analysis of the Discussion (Cite liberally in this section)
o What made it a crucial conversation (there are 3 very specific elements)?
o Did it become a negotiation (you may need the Block and/or Fisher et al. texts for this question)?
o If yes, did you bargain over positions (you may need the Block and/or Fisher et al. texts for this question)?
After completing this activities you will be able to:
a) Assess how the HR role is changing and determine when additional skills, such internal consulting skills, are needed.
b) Evaluate the different roles a consultant can assume.
c) Examine your assumptions concerning consulting and analyze how they will impact your effectiveness.
d) Critique your interactions to determine whether or not they are "crucial" conversations.
The response should include a reference list. Using double-space, Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.
Reference
1) Block, P. (2011). Flawless Consulting: A guide to getting your expertise used. San Francisco, CA: Pfeiffer.
• Read pp. 1-36
2) Patterson, K., Grenny, J., McMillan, R., & Switzler, A. (2002). Crucial conversations: Tools for talking when stakes are high. New York, NY: McGraw Hill.
• Read pp. 1-31
3) Fisher, R., Ury, W., & Patton, B. (2011). Getting to yes: Negotiating agreement without giving in. New York, NY: Penguin Books.
• Read pp. 1-15.