Homework
• Evaluate LensCrafters' operations strategy and explain how the organization seeks to gain a competitive advantage in terms of sustainability.
• Analyze how operation management activities affect the customer experience. Select two operation management challenges and provide the solutions for confronting them.
• Examine LensCrafters' value chain and evaluate its effectiveness to operations in terms of quality, value creation, and customer satisfaction.
• Determine the different types of performance measurements that can be used to measure LensCrafters' service-delivery system design. Select at least two types that can be applied and provide justifications for the selection.
• Examine the different types of technologies applied to LensCrafters' service operations and evaluate how the technologies strengthen the value chain.
Format your homework according to the give formatting requirements:
• The answer must be using Times New Roman font (size 12), double spaced, typed, with one-inch margins on all sides.
• The response also includes a cover page containing the student's name, the title of the homework, the course title, and the date. The cover page is not included in the required page length.
• Also include a reference page. The references and Citations should follow APA format. The reference page is not included in the required page length.