Problem: Your next assignment will definitely be used as a manager. Delivering bad news is always difficult but doing it effectively requires a mixture of logic, planning, and compassion. For this assignment please review the following bad news letter Microsoft bad news letter 1. Summarize in less than six hundred words, evaluate how well the message was delivered. 2. Rewrite the message to more effectively deliver bad news The use of FAIR or AIM techniques will prove very helpful in this
Review: Stephen Elop's email to employees