Problem: Operation Management
Continuing with your last report, you will provide measurements and identify critical to quality (CTQs), and provide with how you would measure from the existing process product capabilities, production process capability, and measure risks in construction and aggregate industry.
a. You will list the process definition to ensure that the specific process that is being addressed is clearly defined.
b. You will define the metrics so as to measure the process relative to the project deliverables.
c. You will establish a project baseline of current operations as a means of verifying previously defined business needs and to substantiate improvement.
d. You will evaluate the measurement system to validate the reliability of data for drawing meaningful conclusions. This must be very specific right up to the statistical tools you will need and why.
The response must include a reference list. Using one-inch margins, double-space, Times New Roman 12 pnt font and APA style of writing and citations.