Enterprise resource planning systems


•  Question 1  Which of the following is not a major characteristic of a customer relationship management system (CRM)?    

•  Question 2  Regarding industrial robots, which choice is not correct?    

•  Question 3  During which stage of technology development and adoption is design and demand flexibility most critical?    

•  Question 4 Which of the following would not be included in a typical Customer Relationship Management System (CRM)?     

•  Question 5  Enterprise Resource Planning Systems (ERP)   

•  Question 6  _______ involves computer control of a manufacturing process, such as determining tool movements and cutting speeds.    

•  Question 7  Infinite scalability is most related to    

•  Question 8 Which of the following is not a stage in technology development and adoption?    

•  Question 9 All organizations face common issues regarding technology.  Which item below does not belong on the list of issues?     

•  Question 10  Computer integrated manufacturing systems result in    

•  Question 11 All of the following are benefits of adopting technology except    

•  Question 12  Computer-Aided Manufacturing (CAM) has advantages over conventional manufacturing approaches under many conditions.  Which of the following is not such a condition?    

•  Question 13 Filing your individual federal tax returns would best be described as what type of value chain?   

•  Question 14  ____ consist of two or more computer-controlled machines or robots linked by automated handling devices such as transfer machines, conveyors and transport systems.    

•  Question 15 The dot.com company WebVan focused on

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