Ensure you fully answer all four questions to include a, Operation Management

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Ensure you fully answer all four questions to include a

Case study

The second case study involves Pagoda.com which is an internet service provider that caters to individual consumers and small businesses who require a high level of service and are willing to pay a premium for this service.

Ensure you fully answer all four questions to include a complete cost analysis for outsourcing the online help desk as directed in the first question.

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Operation Management: Ensure you fully answer all four questions to include a

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