a. Empowering employees at all levels is an essential component of TQM. true or false ?
b. a run chart could be used to keep a tally of manufacturing defects that occur based on the day of the week. true or false ?
c. Demings quality management philosophy is a direct outgrowth of Taylor's scientific management . true or false ?
d. Deming believed quality improvement drives the entire economy, in short, everyone wins when quality improves. true or false?