Task: Identify the elements of the basic virtual communications model focusing on technology as a means to communicate globally. The following subtopics are to be addressed:
Q1. Discuss and describe effective and efficient online communication techniques and distinguish the types of technology-mediated communication
Q2. Apply the basic communications model to virtual communications media
Q3. Describe the characteristics of virtual communications media
Q4. Identify key changes that affect the flow of information in a virtual workplace
Q5. Distinguish the difference between the world of e-commerce and the real world in terms of customer satisfaction
Q6. Assess the communications techniques that e-merchants can use to satisfy customer expectations.