Efficiency and effectiveness of process


Develop a process map for a local service operation

  • Recommend fast casual restaurant
  • Keep the scope focused so it does not get out of control

Calculate the following:

  • Cycle time
  • Process capacity
  • Utilization

Turn in a process map and a 2 page (max) analysis of the process

Issues to address

  • Efficiency and effectiveness of process (some of this may be qualitative)
  • Improvement opportunities (hint: bottlenecks are a good place to start)
  • Improvement recommendations

Additional labor and/or equipment

?Change process structure (e.g. parallel steps)

  • Any other issues you see as important (quality, safety, etc.)

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Operation Research: Efficiency and effectiveness of process
Reference No:- TGS01239627

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