Using the Problem Statement: How can we increase an online institution such as AIU online student satisfaction?
I need to brainstorm a list of ideas at the top of the thread, and describe an area of improvement for AIU-Online. Create a plan for implementing the ideas. And find two benchmarks for the improvement area:
1. Online payment option for the school: Third party payment verification methods
2. Online Bookstore/Virtual Library Policies
3. Software, Technology and Communications
Discuss pertinent benchmarking information that makes this a good choice. Also discuss effective and ineffective uses of benchmarking.