Effective communication skills are essential for success. Effective communication is all about conveying your messages in terms of public policy to other people clearly and unambiguously. It's also about receiving information that others are sending to you, with as little distortion as possible.
This DQ will highlight the entire gamut of interpersonal skills with special emphasis on culture, perception, listening, and communication to improve relationships.
In your opinion, why are listening skills important to policy makers in terms of the implementation of public programs!