1. During the meeting Malcolm constantly reminds the rest of the team that he is in charge of this project, and it must be carried out according to the wishes of the Schumacker’s upper management so they can attract new clients. Malcolm seems to be drawing from which source of power?
Legitimate
Coercive
Reward
Expert
Referent
2. Lynn primarily meets with Janet because Janet took action against one of Lynn’s employees without notifying Lynn. What type of personality conflict does this represent?
Functional
Communication failure
Multicultural
Time pressure
Competition for scarce resources