What types of systems are used for enterprisewide knowledge management and knowledge work, and how do they provide value for businesses?
• Define knowledge management and explain its value to businesses.
• Define and describe the various types of enterprisewide knowledge systems and explain how they provide value for businesses.
• Define knowledge work systems and describe the generic requirements of these systems.
• Describe how the following systems support knowledge work: computeraided design (CAD), virtual reality, and investment workstations.