Question: 1. Draw a sketch to illustrate why computer-based information systems require more than the management of technology.
2. Give examples of how an information system can affect at least two of the forces in Porter's model and so affect the competitiveness of a business.
3. Outline the stages through which organisations go in using the internet, giving an original example of each.
4. Use the Nestlé case (Management in Practice feature) to identify some possible difficulties in using ERP systems.