Question:
Review the "Value Chain" section in Chapter 1 of the text. Now consider your present position (or past position) and draw a simple value chain to include both primary activities and support activities. Do you have any recommendations to make your value chain more efficient or effective?
REFERENCE
Emmett, S; (2005). Excellence in warehouse management (1st ed.). West Sussex, England: John Wiley & Sons Ltd. CH 1 and CH 2