Problem: Write about this scenario using standard letter writing format.
You are the Revenue Integrity manager at County General Hospital. Dr. Hallmark is a well-known urology specialist recently recruited to join the County General as the Chief of Urology. As a part of the regular billing audits, the audit manager notices that Dr. Hallmark is routinely submitting charges for services he did not perform. She reports this information to you.
Exercise: Draft a letter to the physician explaining the implications of his actions, what steps he should take to remediate the problem, and what your next course of action will be if the behavior continues.