Does the percentage of students who are the first in their

Question

1. In this made-up example, the department chairs of three IVIPAprograms agreed to collaborate on a study about differences in the student demographics as well as attitudes about their respective programs. One was a large program within a university, one was a small program within a small college, and one was an online program. The three chairs were curious to see if there were variations in attitudes because of the differences in the programs.

A random sample was selected from each school. The survey was confi-dential, and all respondents were assured that only aggregate results would be presented. A small incentive was included in the first mail-out: a school key chain. A second survey was sent to those who had not returned the ques¬tionnaire one week after the deadline. Three weeks later, the nonresponders were called to remind them to complete the survey. Three weeks later, a final postcard reminder was sent out. This extensive follow-up yielded an overall response rate of more than 60 percent in each school; 170 students responded from the large program, 55 from the small program, and 92 from the online program.

You have been asked to analyze the following data shown in Exhibit 14.14 to determine whether the students in the three programs differ, and if so, the strength of those relationships. Of particular interest were other factors that might explain differences in the percentages who would strongly recommend their program to others or not. Please write a short memo summarizing your analysis.

Table A

Does the percentage of students who are the first in their family to pursue a master's degree vary by program?

First in family to pursue master's degree

	Yes	No	Total
Large MPA program: University	39	61	100
Small MPA program: College	18	82	100
Online MPA program	50	50	100
Total (n = 317)	39	61	100

Table B

Does the percentage of men and women vary based on the program?

	Men	Women	Total
Large MPA program	43	57	100
Small MPA program	46	54	100
Online MPA program	36	64	100
Total (n = 317)	45	55	100

Table C

Do the programs vary in terms of percentage of students who receive support from employer?

Employer pays cost

All costs                              Some costs               No costs                   Total

Large MPA program	9	23	68	100
Small MPA program	2	4	95	100
Online MPA program	30	27	43	100
Total (n = 317)				100

Table D

Do the programs differ in terms of student employment?

	Not employed	Private sector	Public sector, not military	Military	Nonprofit	Total
Large MPA program	10	8	50	19	13	100
Small MPA program	46	4	27	2	22	100
Online MPA program	10	5	36	46	3	100
Total (n = 317)	16	6	42	24	12	100

Table E

Does recommendation of program vary?

Extent of recommendation of program to others

	Strongly recommend	Generally	Possibly	Generally not	Strongly not recommend	Total
Large MPA program	26	35	26	8	5	100
Small MPA program	16	65	15	4	0	100
Online MPA program	40	50	10	0	0	100
Total (n = 317)	30	45	18	5	2	100

Table F

Does class size affect recommendation of program?

Extent of recommendation of program to others

	Strongly recommend	Generally	Possibly	Generally not	Strongly not recommend	Total
Small class (< 20)	27	61	10	3	9	100
Medium class (21-30)	34	42	19	3	2	100
Large class (31 or more)	23	38	25	8	6	100
Total (n = 317)	28	45	19	5	3	100

Table G

Does the satisfaction with how much individual attention was received affect the recommendation of the program?

	Strongly recommend	Generally	Possibly	Generally not	Strongly not recommend	Total
Very satisfied	56	35	8	1	0	100
Generally satisfied	30	51	12	7	0	100
Neither	3	66	20	11	0	100
Generally dissatisfied	5	16	51	19	9	100
Very dissatisfied	0	0	60	10	30	100
Total (n = 317)	28	45	19	5	3	100