Document for Claims
The claims on the insurers should be submitted duly supported by the following documents
i) Original insurance policy or certificate of insurance duly endorsed by the insured:
ii) Full set of Bill of Lading in respect of total loss claims. Otherwise non-negotiating copy of the Bill. of Lading, Airway Bill, Railway Receipt, etc., as applicable;
iii) Copy of invoice with pack in weight list;
iv) Insurance Survey Report or other documentary evidence to substantiate cause and extent of loss;
v) Joint Ship Survey/Discrepancy Certificate issued by the carriers;
vi) Port Authority Landing Remarks Certificate;
vii) Casualty Report when a vessel is relishing or lost;
viii) Ship Master's Protest or an authenticated copy of extract from Ship's Log book in case vessel encountered heavy weather or other casualty during the voyage;
ix) In case of short landing claims, a Short Landing Certificate issued by the carrier or port authority;
x) A landed but Missing Certificate from port authority in case where package has landed
but is missing;
xi) The event of General Average Claim for refund of GA Deposit; the GA Deposit
Receipt and GA Counter-Guarantee;
xii) Triplicate copy of Dill of Entry (in case of India);
xiii) Copies of Letter ledgering claims on the comers, port authority, etc;
xiv) Copies of corresponding exchanged with carriers to examine whether the claimant has taken necessary measures;
xv) Letter of subrogation truly stamped and signed; and
xvi) Any other document as may be asked for by the insurers.