Problem: This case problem is a comparison of four companies, namely, McDonald's, Starbucks, Cracker Barrel and Denny's, and how they incorporate diversity and discrimination in the work environment.
The entire case is provided in the link below.
https://books.google.com/books?id=_yCe7fiQbokC&pg=PA156&lpg=PA156&dq=diversity+and+discrimination+in+the+restaurant+industry&source=bl&ots=vrN-CRgIu5&sig=BlLee5C5mArLjTP0mK3_jYEpysY&hl=en&ei=nOGOTbWZI6i00QGXsJWpCw&sa=X&oi=book_result&ct=result&resnum=2&ved=0CCAQ6AEwAQ#v=onepage&q=diversity%20and%20discrimination%20in%20the%20restaurant%20industry&f=false