Discussion: Listed Business
• Provide an example of a time when you made a decision regarding a work issue when procedures were not in place.
• Explain the steps you took to address the issue. What could you have done differently, and why?
(Chapter 9 and 10 titles)
• Organizational Behavior, Chapter 9: Decision Making and Creativity.
• Organizational Behavior, Chapter 10: Conflict and Negotiation.