Question: Francis, the CEO of an electronics manufacturing company, is in the process of restructuring the company. The company is in the refreezing phase of change. According to Kurt Lewin's change model, which of the following steps should Francis focus on performing during this phase? Question options: 1) Francis should focus on creating new behavior in alignment with the restructuring process. 2) Francis should focus on creating a culture that supports the new structure. 3) Francis should focus on recognizing and awarding creativity by offering incentives. 4) Francis should focus on identifying the forces that triggers the change