Problem: Mental Health Crisis Clinics: Three Mental Health Crisis Clinics (MHCCs) eliminate the 90-plus-day wait time to be connected to outpatient behavioral health by offering psychiatric urgent care, so any patient in need can walk-in, without an appointment, and be immediately assessed and cared for by a licensed mental health team. Memorial Hermann receives referrals to its MHCCs from local providers, other hospitals and health systems, social service agencies, schools, the regional crisis line and even local mental health authorities. An innovative access point, the MHCCs have extended and weekend hours enabling patients to access care during non-traditional hours. Approximately 52% of patients report improved symptomology.