Discussion
HCAHPS Scores and the Patient Experience: HCAHPS is both a financial and patient experience issue. As your text discusses, it also represents a marketing challenge. For your initial post, discuss your take on the advantages and disadvantages of the HCAHPA survey.
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.