Question 1: What is the significance of understanding an employee's intellectual capability and how it affects the overall processes and output of the organization?
Question 2: Define emotional intelligence and its importance in managing conflict in the organization. Provide a situational example.
Question 3: Identify and discuss the eight kinds of intelligence and provide examples of each.
Question 4: Given that you are a manager in a company, how would you address the issues of your employee who's being complacent in terms of his attendance, tardiness, and work performance?