Problem
Have you ever encountered a diagnostic tool or wizard to help resolve an issue you encountered on your PC? Earlier in this module, you learned about the various tools that a PC technician should have in their toolkit. Whether or not you have used a diagnostic wizard in the past, this week's discussion will encourage you to think about the tools that can help with troubleshooting.
In your initial post, address the following:
1. Discuss tools you can use to verify or identify whether an issue is a user error or an operating system error.
2. Provide a brief description of what each tool does.