1. What happens if the lambda (mean number of arrivals per time period) is greater than mu (mean number of people or items served per time period)?
2. Four students arrive per minute at a coffee machine that dispenses exactly five cups per minute at a constant rate. Describe the system parameters (name the model, then calculate parameters such as Lq, Wq, Ls, Ws).
3. Discuss the various sources of ideas for legislative proposals.