Your response should be at least 200 words in length per question. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.
1. Give a scenario where resolving the conflict through litigation is the best option. Use specific examples.
2. Describe an apology that you have given which expressed regret, one where you accepted responsibility, and one where you offered a remedy.
3. Give a scenario where resolving a dispute through mediation is most appropriate. Use specific examples.
4. Discuss the various approaches to creating value in the integrative negotiation process. How does this differ from creating value in a distributive negotiation? Use examples to solidify your response.