Discussion Post: Responding Skills
Your textbook reading this week reviewed the three dimensions of responding skills. Discuss these three dimensions and the basic formula suggested by the author for responding with empathy.
The communication skills involved in responding to clients have three dimensions: perceptiveness, know-how, and assertiveness
The response should include a reference list. Using one-inch margins, Times New Roman 12 pnt font, double-space and APA style of writing and citations.
Reference
Egan, G., & Reese, R. J. (2018). The Skilled Helper: A Problem-Management and Opportunity-Development Approach to Helping (11th Edition). Cengage Limited.