Case Study: John Deere and Complex Parts, Inc.
Discussion Questions
1. Discuss the strengths and weaknesses of John Deere's Achieving Excellence Program. Consider and discuss other criteria to include in the analysis.
2. Do you think Complex Parts has performed adequately over the past year? Why or why not? Which of the Deere supplier assessment classifications should be assigned to Complex Parts?
3. If you were a member of the supplier evaluation team, what alternative courses of action would you consider for Complex Parts? What recommendation should the team make to the project manager?
4. What are the short-term and long-term implications of your recommendation?