Assignment: Operations Management And Strategy
1. Discuss the strategic importance of layout decisions. How can a particular layout affect a company's strategic goals? Provide some specific examples from industry.
2. Name the five types of customer-introduced variability and discuss options that let companies offer a high level of accommodation at low cost or reduced variability without damaging the service experience. Provide your rationale and at least one source.
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.