Problem
You will prepare an outline of the Quality Control Manual. The first part of the manual will be the Introduction.
• Provide a history of the quality management evolution and why it is needed.
• List and discuss 2-3 of the specific directions that companies are adopting in terms of strategic quality management.
• Clearly identify the organization that your quality control manual is intended for.
• Explain the evolution of and the pros and cons of such programs as Deming and Six Sigma.
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.