Jorde-Bloom (1994, p.32) states, "The director is the key figure in establishing organisational norms that support or inhibit change" in a child care centre..
Discuss the role of the team leader in the change management process. In your response identify and discuss some "organisational norms" that need to be promoted to ensure a positive and effective process of change.
Your essay must use correct referencing in APA Style. Please refer to your student handbook for rules on plagiarism.
Your essay should show evidence that you have read widely on the topic beyond the supplied readings and text.