Assignment- Management, Backup and DR
Task
Innovartus board has considered your assessment of the risk management and security issues for the software and programming platform. They have decided that they need an additional assessment on the management and the SLA of Google App Engine.
You have been assigned the task of providing Innovartus board with an assessment of the management requirements and the provisions of the SLA for Google App Engine. You are to:
1. Discuss the requirements for remote administration, resource management, SLA management and billing management of Google App Engine. It may be useful to consider Morad and Dalbhanjan's operational checklists here. This section should be no more than two to three pages in length.
2. Discuss briefly how you will consider application resilience, backup and disaster recovery for your chosen provider. This section should be no more than two to three pages in length.
3. Use Erl's SLA guidelines to assess the SLA for your chosen provider. This section should be no more than two to three pages in length.
4. Provide a covering one to two page executive summary of these three assessments to the Innovartus board and summarise the major opportunities and risks that have been identified in your assessments.