Case Study Homework
Goal: Considering multiple indicators to deal with specific processes using evidence-based decision making.
I. Describe and discuss the problem with patient transport at AUBMC.
II. Should the medical centre engage in a full-blown re-engineering of its patient transport processes? If so how? If not, why not?
a. Regardless of your answer in item 2, if you decided to do a re-engineering effort, identify elements that are crucial to the re-engineering effort. Use a bullet-point format and provide only brief explanations.
III. How can AUBMC address the stated problems? What performance indicators would you use to measure and deal with its problems?
IV. How can management assess the situation using the indicators that you suggest in item 3 above? Do you need any additional data? If so, what do you need?
V. Translate the recommended KPIs into efficiency improvements. Also, identify the managerial decisions that are the most important ones to deal with the various problems.
VI. Outline potential solutions to their transportation problem, including any problems with existing indicators.
Format your homework according to the give formatting requirements:
a. The answer must be double spaced, typed, using Times New Roman font (size 12), with one-inch margins on all sides.
b. The response also includes a cover page containing the title of the homework, the course title, the student's name, and the date. The cover page is not included in the required page length.
c. Also include a reference page. The references and Citations should follow APA format. The reference page is not included in the required page length.
Attachment:- American-Univ-Beirut-KPI.rar