Discuss the merits and disadvantages of locating company digital business services inside a company, in comparison with outsourcing to an ISP.
Suggested approach: • Select digital business services, for example, site hosting and email management. • Review benefits – external: maintenance cost, expertise, responsiveness to short-term problems, for example, new viruses and longer-term technological trends. • Review benefits – internal: control and security. • Assess benefits and risks overall.