It continues with the work you have already completed on Starbucks.
Create a 2-3 page paper discussing the measurement scale for each question in the survey developed. Decide if you will use composite scale score or a summated scale score. Justify your decision. How will you measure reliability, validity, and sensitivity?
Explain how you will deal with ethical dilemmas during the research process (confidentiality, anonymity, conflicts of interest, informed consent, debriefing, experiments on human subjects, and so forth).
You should use correct APA formatting when writing your paper. All references used, including the textbook, must be cited.
Textbook: Zikmund, W. G., Babin, B. J., Carr, J. C., & Griffin, M. (2013). Business research methods. (9th ed.). Mason, OH: South-Western.