1. Give an example you have witnessed of people talking over each other or cutting you off when you are speaking? What suggestions would you give for dealing with this problem especially during an interview?
2. In 2-3 sentences (each), discuss the meaning of each of each concept and its importance to the staffing process.
a. Adverse impact v. Disparate treatment b. Bona Fide Occupational Qualification c. Civil Rights Act (1964, 1991) d. Emotional Intelligence e. Multiple Hurdle Approach.