1. A person who is hired to accomplish a result but is not subject to specific control by the one hiring is known as a(n).
servant
general agent
independent contractor
subagent
agent with an interest
2. When the LEAF first came to market it was promoted as the World's first affordable zero mission car. is this still product point differentiation today?
3. Discuss the key objectives of customer relationship management (CRM).
4. Discuss the main tools marketers can use for CRM.