Discussion
1 - After reading about primary and support activities in a firm's value chain, discuss how managers can create value by establishing important relationships among the value-chain activities both within their firm and between the firm and its customers and suppliers.
2 - Identify and discuss the key corporate social responsibility issues which are of major concern in an industry or public service organization of your choice. Compare the approach of two or more organizations in that industry or public service and explain how this relates to their competitive standing.
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.