Assignment:
1. Please describe 2 to 3 previous Service Now implementations
2. Service Now Release Management module: Consider the ITSM Release Management module and identify potential impacts to other ITSM modules i.e. Change & INC Mgmt.
3. Please describe any 3rd party integration (including implementation details) you have done with Service Now ITSM module, i.e. Jira, SDLC Tools.