Discuss the importance of employees and information, Operation Management

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Discuss the importance of employees and information

Discuss the importance of employees and information technology in the delivery of service quality. Use two examples of service firms to help support your discussion. This answer must be in your own words—significant cut and paste from the text or other sources is not acceptable.

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Operation Management: Discuss the importance of employees and information

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Operation Management: Discuss the importance of employees and information

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