Assignment task: The three articles all discuss the importance of business ethics for customer satisfaction and loyalty. The first article by Kuruppu and Roper (2014) examines the differences in ethical decision-making between different countries. The authors use a survey to compare ethical decision-making between the United Kingdom, Australia, the US, and New Zealand. The results suggest that there are some differences in how ethical decisions are made in different countries, which can have an impact on the way businesses operate. The authors also suggest that there are implications for companies operating in multiple countries, as ethical decision-making needs to be consistent across all countries.
The second article by O'Connor (2018) examines the impact of ethical business practices on customer loyalty. The authors use a survey to measure customer loyalty in relation to ethical business practices. The results suggest that ethical business practices have a positive impact on customer loyalty, and that customers are more likely to remain loyal if they perceive a company to be ethical. The authors suggest that businesses should strive to maintain a high level of ethical practice in order to retain customers and increase customer loyalty.
The third article by Lan and Wu (2020) examines the importance of business ethics for customer satisfaction and loyalty. The authors use a survey to measure customer satisfaction and loyalty in relation to ethical business practices. The results suggest that ethical business practices have a positive impact on customer satisfaction and loyalty. The authors suggest that businesses should strive to maintain a high level of ethical practice in order to increase customer satisfaction and loyalty.
Overall, the three articles all discuss the importance of ethical business practices for customer satisfaction and loyalty. The articles demonstrate that customers are more likely to remain loyal and to have a higher level of satisfaction if they perceive a business to be ethical. This suggests that businesses should strive to maintain a high level of ethical practice in order to retain customers and increase customer loyalty.
The three articles discussed demonstrate the importance of ethical business practices for customer satisfaction and loyalty. Each article shows that customers are more likely to remain loyal and have a higher level of satisfaction if they perceive a business to be ethical. Kuruppu and Roper (2014) show that ethical decision-making varies between different countries, and that companies operating in multiple countries need to ensure consistent ethical decision-making. O'Connor (2018) demonstrates that ethical business practices have a positive impact on customer loyalty, and that businesses should strive to maintain a high level of ethical practice in order to retain customers.
Lan and Wu (2020) also demonstrate that ethical business practices have a positive impact on customer satisfaction and loyalty, and that businesses should strive to maintain a high level of ethical practice in order to increase customer satisfaction and loyalty.
The authors of all three articles provide important insights into the importance of ethical business practices for customer satisfaction and loyalty. Ethical practices are essential for businesses to maintain customer loyalty and satisfaction, and the authors provide evidence to support this. For example, Kuruppu and Roper (2014) point out that ethical decision-making varies between different countries, and that companies operating in multiple countries need to ensure consistent ethical decision-making. O'Connor (2018) demonstrates that ethical business practices have a positive impact on customer loyalty, and that businesses should strive to maintain a high level of ethical practice in order to retain customers. Lan and Wu (2020) also demonstrate that ethical business practices have a positive impact on customer satisfaction and loyalty, and that businesses should strive to maintain a high level of ethical practice in order to increase customer satisfaction and loyalty.
Based on the evidence presented in the three articles, it is evident that ethical business practices are essential for customer satisfaction and loyalty. Businesses should strive to maintain a high level of ethical practice in order to retain customers and increase customer loyalty. This will ensure that customers remain loyal to the business and have a higher level of satisfaction with the business. As such, ethical business practices are essential for the success of any business.
Overall, it is clear that ethical business practices are essential for customer satisfaction and loyalty. Businesses should strive to maintain a high level of ethical practice in order to retain customers and increase customer loyalty. By doing so, businesses can ensure their customers remain loyal, and have a higher level of satisfaction with the business. As such, ethical business practices are essential for the success of any business.
This essay offers a fascinating perspective on the significance of upholding ethical standards in company for ensuring the continued delight and loyalty of customers. The findings of the poll provide valuable information regarding the significance of upholding ethical standards in company activities for Chinese consumers. Due to the fact that the research was only conducted with clients in China, it is challenging to generalize the results to apply to other settings. In addition, further study is required to determine the fundamental processes behind ethical business practices and their influence on the degree to which customers are satisfied and loyal to a brand.
Make inferences and ramification, do analysis about what you learned now and then