Written Assignment 1
Answer the following questions using the guidelines for written assignments at the bottom.
1. In your own words define and discuss the difference between voluntary and involuntary turnover, avoidable and unavoidable turnover, and dysfunctional versus functional turnover? Describe how you would conduct a turnover analysis for an organization you have worked in or are familiar with. What sources and information would you use for benchmarks? (MO1.3)
2. One of the most critical issues in managing retention is diagnosing the exact cause of excessive turnover. Describe three of the techniques discussed in the text for collecting data directly from employees. What are some of the advantages and issues associated with each approach? List the steps you would take to collect information directly from employees in an organization. What concerns would you have with your approach and how would you minimize their impact? (MO1.4)
Guidelines for Written Assignments
Your answer for each question should be 2-3 pages in length, double-spaced, with 12 font size and normal margins.
Your answers should show you are thinking about the material and developing the ability to apply it. To do this you should use your own words to explain concepts and create examples that allow you to use them.
You are encouraged to use outside sources of information in addition to your textbook. Be sure you provide a complete citation for outside sources.
Please proofread your answers.