Benchmark Homework: Critical Decision-Making and Organizational Performance
View the scenario called "Critical Decision Making for Providers" found in the Allied Health Community media.
In a 1,000 to 1,250 words paper, examine the scenario involving Mike, the lab technician, and discuss the following:
• Discuss the consequences of a failure to report.
• Explain the impact his decision had on patient safety and organizational performance (risk for litigation, organization's quality metrics, workload of other hospital departments, etc.).
• As Mike's manager, describe how you would address the issue with him and steps you would take to ensure other staff members do not repeat the same kind of mistake.
• Reflect on the scenario and describe what underlying aspects or issues may be contributing to workplace dilemmas such as this.
• Consider the manner in which most health care organizations function (structure, people, technology, environment). As a leader, discuss what principles of organizational behavior and development can be applied to effectively contribute to the success of a health care organization. How could these principles be applied to this scenario?
Format your homework according to the give formatting requirements:
• The answer must be using Times New Roman font (size 12), double spaced, typed, with one-inch margins on all sides.
• The response also includes a cover page containing the student's name, the title of the homework, the course title, and the date. The cover page is not included in the required page length.
• Also include a reference page. The references and Citations should follow APA format. The reference page is not included in the required page length.