Discussion Post
After reading Managing Conflict, Five Ways to Say "no" and 5 Steps to effective complaints, pp. 287-292 in Master Student, in one page, list and discuss ten of the strategies on these pages for managing conflict. Give specific examples from your own experience.
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.