Homework: Quality Improvement Process
Competency
Apply quality improvement processes utilizing data from outcome measures in the clinical microsystem.
Scenario
You are applying for the role of quality assurance manager at a large health care system. One of the job application requirements is to provide an example of the quality improvement process, from beginning to end, to demonstrate your understanding of how this process requires action at the clinical microsystem level. As a former bedside nurse, you have a wealth of experience to bring to this example and want to be sure to include how continuous quality improvement processes must be applied at this level of care.
Instructions
Consider one of the following to identify an example of how quality improvement must be applied to the clinical microsystem:
I. HCAHPS Scores
II. Medication Error Incident Reports
III. A Sentinel Event (death or serious injury not related to the natural course of the client's illness)
IV. A breach in protocol or standard of nursing practice
V. As you develop your example for your job application, include the following elements in a Word document:
VI. Mechanisms to identify a potential problem regarding quality of service delivery.
VII. Discuss techniques of data collection that may be required to illustrate the scope of the quality improvement process.
VIII. Identify the structure, process, or outcomes standards to place this quality improvement initiative in a context for action.
IX. Identify the standards that will be used to gauge the effectiveness of the quality improvement effort.
X. Describe steps the organization (system) could or should take to avoid this quality issue in the future.
Format your homework according to the give formatting requirements:
• The answer must be using Times New Roman font (size 12), double spaced, typed, with one-inch margins on all sides.
• The response also includes a cover page containing the student's name, the title of the homework, the course title, and the date. The cover page is not included in the required page length.
• Also include a reference page. The references and Citations should follow APA format. The reference page is not included in the required page length.