Problem: If this inmate was not re-assigned and is still under my supervision when the mother approached me about her son I would let her know that I will not be able to help bring in any clothing. I would suggest to her that she contact medical staff or the warden, head of security or administrative services to assist her son in being seen my the medical department and if deemed necessary he can be provided extra clothing by the facility or be moved to an area with better temperature control. I would impress on her that this is not an unwillingness to help her but that I am bound by the rules, regulations and guidelines of my job and cannot assist with the request. As a friend and neighbor I would hope she understands and takes my advice.