Problem 1: In your view, what is the role of "research" (of factual information) on sales and customer satisfaction?
Problem 2: What is the role of "shopping assistants" in mitigating consumer-decision fatigue?
Problem 3: Consider Amazon's recommendation system along its evolution. What limitations exist to a purely AI-based recommendation?
Problem 4: Beyond the article content, what is your general opinion about the potential impact of the cited digital retailing mistakes?