Problem
The change agent is the organizational factor that has effects in both the internal and the external environments of the organization. The pandemic, on the other hand, is seen as the change agent at Toronto General Hospital because it brought about both new opportunities and challenges. Because of the Coronavirus, the hospital put into place a number of different strategies and communication plans for the long-term sustainability of the business. These have proven to be beneficial in a variety of ways, particularly in the communication between employees and managerial roles for the purpose of ensuring a smooth transition in the operation of the business.
a) Plan for recruiting change agents and devising their role at Toronto General Hospital?
b) Discussion of leadership style at Toronto General Hospital during Covid 19 to be practiced?